Insights From Jen Fry

The Sandwich Method fails when you pile on the toppings

You’ve probably heard of the sandwich method for feedback. Say something nice, give the hard feedback, and end with something nice.

Sounds reasonable, right?

The problem is that most people overload the sandwich. Instead of bread-meat-bread, they have bread, pickles, lettuce, onions, mayo, mustard, cheese, meat, and bread.

Read More »